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Home > Privacy & Security

PRIVACY POLICY

1. Who we are

DBAPPAREL UK Ltd is a limited company registered in England and Wales under company number 552438 and whose registered office is located at Britannia Wharf, Monument Road, Woking, Surrey GU21 5LW, United Kingdom (hereinafter referred as "DBAPPAREL UK", "us" or "we")

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is DBAPPAREL UK.

2. What this policy is about

DBAPPAREL UK is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

You must read this policy before using this website, accessible via the URL www.wonderbra.eu and including any mobile version (hereinafter referred as the "Site"). By accessing, browsing or otherwise using this Site, you are deemed to have read, understood and agreed to this policy. If you do not agree with any part of this policy, you must not use the Site.

DBAPPAREL UK reserves the right to revise or otherwise modify this Privacy Policy from time to time. You are expected to check this page regularly to take notice of any changes that are made. Your continued use of the Site after DBAPPAREL UK has made any modifications shall be deemed to be evidence of your acceptance of any changes, which shall be binding on you.

3. Collection and Use of Personal Data

We may collect and process data of a personal nature about you, including but not limited to the following data:

  • Information provided by you when you make transactions through the Site (such as your name, address, payment details and details of the transactions made);
  • Information provided by you when you sign up to any of our services or when you otherwise fill in forms on the Site (for example such as when you register an account on the Site, subscribe for any of our marketing/newsletters or product updates, enter prize draws, competitions and other promotions, when you fill in surveys, submit product reviews and ratings, or when you upload other material to the Site). Such information may include, without limitation, your name, age, address, email address, telephone number, gender, product preferences and lifestyle and leisure information;
  • Information provided by you when you contact us, including any correspondence you send to DBAPPAREL UK or any of its affiliate companies;
  • Information collected by cookies (please click [here] for more information on how we use and manage cookies);
  • Your IP address;
  • Details of your visits to the Site, including, without limitation, traffic data, location data and other communication data and resources, advertisements and linked sites that you access;
  • Information provided through our mobile shopping application;
  • Information provided through your use of our pages or applications on social media sites, such as Facebook;
  • Information provided to us by other third parties who have obtained your permission to share information with us about you.

We (and/or any third party data processors who act on our behalf) may use your personal data we have collected in the following ways:

  • To ensure that the content from our Site is presented in the most effective manner for you and for your computer and browser;
  • To process any transactions you make using the Site, including contacting you if we have any query regarding orders or responding to any of your queries;
  • Carrying out credit checks, verifying your identity and other security procedures in relation to the transactions on the Site;
  • To provide our goods and services to you and for associated purposes;
  • To carry out our obligations arising from any contracts entered into between you and us;
  • To contact you for your feedback on our products and services, including requests for reviews, ratings and satisfaction surveys;
  • To contact you (including by email and SMS) about our products, services, offers which we think may be of interest to you and for market research purposes, subject always to your marketing preferences;
  • To contact you or permit selected third parties to contact you to provide you information about third party products, services or offers which may be of interest to you, subject always to your marketing preferences;
  • To provide certain services on the Site to you, such as interactive features on our Site;
  • To post any of your contributions on the Site and attribute them to you, including images, videos, articles, reviews and comments;
  • To contact you in relation to any prize draws, competitions or other promotions that you have entered or subscribed to;
  • For research, analysis and risk management;
  • To enable us to comply with any legal or regulatory requirements and in the detection and prevention of theft, fraud or other crimes.

We may also use your information in an aggregate form (so that no individual user is identified) and use this information for internal review and analysis and also provide this information to third parties.

4. Disclosure to third parties

We may disclose your information to any member of our group from time to time, which means any of our direct or indirect subsidiaries, our ultimate parent company and any of its direct and indirect subsidiaries. In addition to any disclosure to third parties outlined in any other part of this policy, we will only disclose your personal information to other third parties in the following circumstances:

  • DBAPPAREL UK may select independent suppliers of services in order to administer and/or operate certain functions and/or services relating to the Site. The proper performance of these functions and services may require a transfer of the information you have provided to allow them to process personal data on our behalf. Any such transfer would be subject to contractual obligations regarding confidentiality and security.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • If our business or a substantial part of our business is acquired by a third party (whether by a share purchase or purchase of business assets), personal data held by us about you may be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of DBAPPAREL UK, any member of our group, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5. Transfer outside of the EEA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us, one of our group companies or for one of our agents or suppliers. Such staff may be engaged in, among other things, the provision of support services. Please note, countries which are outside the EEA may not have the same level of protection for personal data as the UK. We will take reasonable steps ensure that your data that is stored outside of the EEA is treated in accordance with this privacy policy. By submitting your personal data, you agree to this transfer, storing and processing.

6. Cookies

What are Cookies?

Cookies are small encrypted text files created by a website that you visit and which are then stored on your computer or other device and can be read by the website. Cookies may gather information about your use of the website or enable the website to recognise you as a previous visitor.

Our use of cookies

This Site also makes use of cookies, which may be used to collect information about you. We use cookies for the following reasons:

Some of the cookies we use are essential for parts of the Site to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the Site cannot operate as intended.

Cookie Name Originating Page Purpose Expiry
Locn All Collecting region code and setting user region Never
Lang All Collecting language code and setting display language Never
RFID Add to basket/log in User reference id + verification hash collected, for the purposes of session control. Never
SID First page visited Collects session ID for the purposes of session control. Never
RVI Viewing items Collects list of recently viewed items for the purposes of displaying "recently viewed items" panel. One week
Vbmprods Viewing items Collects list of recently viewed items for the purposes of displaying "recommended items" panel. One week
Vbmtracker Viewing items Collects recommended items tracking code for the purposes of building "recommended items" data. One week
NewCurr Viewing currency exchange rates Collects data on currency to rate against in order to provide an exchange rate One week
Referid First page visited Referral data to track sites that link to Venda 2 days
Httprefer First page visited Referral data to track sites that link to Venda 2 days
Setview Product list/ search list page Keeps user's preference for the product information display page. 1 week
setViewPerPage Product list/ search list page Keeps user's preference for the number of products to view per page. 1 week
RSI Search Keeps last 3 keyword searches for the purpose of displaying the last 3 key words so users can quickly go back to them. 1 day
Tracking tags Various Analytical services Not disclosed
Quench All First Managing performance on the Venda platform
  • Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Site may not be available to you.
  • To ensure that items are placed into your shopping basket and your order is processed correctly;
  • We may use Adobe Flash Player to display video or image content. It may not be possible to block or restrict flash cookies using your browser settings. However information on how to control flash player privacy and security settings is available from the Adobe website at: http://www.adobe.com/products/flashplayer/security

Please note, advertisers who display adverts on the Site may also use cookies and DBAPPAREL UK does not have control over such cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

By using the Site, you agree to the use of our cookies as described above. You may at any time change your website browser settings to delete and/or reject cookies. Please note, however, that some cookies are essential in order to use the Site and in the event you do reject cookies this may impair the functionality of the Site and may mean that you are unable to shop on the Website.

7. Security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

For security reasons, we strongly recommend that you do not send any credit card or bank account details by standard, unencrypted email.

Please remain guarded against phishing emails. Phishing is a method used by fraudsters to deceive someone into giving sensitive information, such as bank account details, credit card numbers or username and passwords. Most of the time phishing will take the form of emails, which purport to be from well-known companies and ask recipients to send their private information. This information is then used for identity theft and fraud. DBAPPAREL UK will hardly ever ask you to send sensitive details by email. Normally, this would only be if we are responding to a query you have sent to us or you have contact us first. We will never ask you for your account password. If you have any suspicions or doubts whether any email or communication that purports to come from us is genuine or not, please check with us first before responding.

8. Passwords

Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of our Site, you are responsible for keeping these details confidential. You must not to share these details with anyone.

9. Third party sites

This Site may contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this Site and we cannot be responsible for personal data that third parties may collect, store and use through their websites. You should always read the privacy policy of each website you visit carefully.

10. Your Rights

You have the right to ask us what personal data we hold about you at any time, subject to paying a fee specified by law (currently £10.00).

You also have the right to update and correct any personal data that we hold about you.

You have the right, at any time, to opt out of any marketing communications we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details specified below. However, if you wish to unsubscribe from email or SMS marketing communications that we send you, you can most easily do this by following the instructions in the email or text.

11. Contact Details

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:

Telephone: 01475 504060

E-mail: enquiries@wonderbra.co.uk ;

Mail: Wonderbra Website Customer Service, Playtex Park, Port Glasgow, PA14 5UY

PCI Overview

The Payment Card Industry Data Security Standard (PCI DSS) is a security standard which at Tier 1 Certification and compliance ensures unbeatable security and protection of sensitive customer information including credit cards.
The requirements for Tier 1 Certification include:

  • Security management policies;
  • Security policies;
  • Security procedures;
  • Network architecture;
  • Software Design;
  • Critical Protective Measures.

Websites go through a rigorous INDEPENDENT audit and significant investment to attain Tier 1 PCI DSS certification. The purpose is to ensure that their customers' data is as safe as possible when they purchase products online.
Venda is the only global website provider to provide enterprise wide PCI DSS Tier 1 Certification. Visit www.venda.com for more information.


Verified by Visa Overview
Verified by Visa, also known as 3-D Secure, is an extra level of security developed by Visa and MasterCard to improve the security of payments and transactions offered to customers over the Internet. When you initiate a transaction using one of these card issuers you will be redirected to the website of your card-issuing bank to authorise the transaction. You will have to enter your password, or create one if you don't already have one, which will then redirect you back to our site to complete your order. If you are creating a password, you can then use this password on any other site that uses 3-D Secure technology. Please note: this password is separate from the one you use to log in to our site.

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